Forum Discussion
Arcadyn router issues on power outage
Hi guys, I've had Telus Internet in my home since June 2021. I've have constant issues with this router everytime there is a power outage. When it comes back online it doesn't work properly. For...
Reorder a fibre install, and tell the guy you want a Technicolor FXA5000 modem to replace the Arcadyan one. What is likely happening, is that your Arcadyan modem is having issues servicing DNS requests because its cache is using an older IP address not yet released in cache to do so. Due to ARP not being enabled on Telus's back end for your address, which is meant to solve this issue. This is what is bringing up the intermittent connectivity issues. Arcadyan modems never get firmware updates either, making this problem apparent even more so.
