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Resolved! activation/deactivation of call features

I have a business in Edmonton. It seems like my staff are always calling TELUS to ask questions about how to use our services. Where can I go to print a copy of the star codes and a flow chart for VM? I would like to leave this by each phone for futu...

Randy by • Helpful Neighbour
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Resolved! Smart Hub

I am a business client who just recieved this smart hub. Do I need to connect anything? It is part of my business anywhere bundle. My internet is working, so I am not sure why I even need it?

Randy by • Helpful Neighbour
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  • 1 replies
  • 0 kudos

Resolved! I feel taken care of.

My internet started acting up last week. It got to the point that I could not do my work and I had an important dead line that would have cost me money if I had not respected. I am in the business of making money not losing it, so I called TELUS. The...

Randy by • Helpful Neighbour
  • 3166 Views
  • 1 replies
  • 0 kudos

Resolved! Stupid Question

I have a coffee shop in town. My internet comes with wireless. It works great when I am at work, but stops working when I get back out to the farm. My tablet says the coffee shop is out of range. What does that mean?

Randy by • Helpful Neighbour
  • 3111 Views
  • 1 replies
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Resolved! Please help - ghosts in my closet!

I don’t actually have ghosts in my closet or I hope I don’t. I have a static IP through TELUS. My office has eight computers. It seems like at least one computer cannot get on line at any given time. My modem is a speed touch. From previous experienc...

Randy by • Helpful Neighbour
  • 5749 Views
  • 2 replies
  • 1 kudos

Resolved! Business Anywhere

With my last business I was using TELUS for my services. I was in a Business One bundle. When I took over my current business they were using another service provider. My friend mentioned Business Anywhere. What can you tell me about this new service...

Randy by • Helpful Neighbour
  • 7352 Views
  • 3 replies
  • 0 kudos

Resolved! poor cell reception

I've recently moved to a basement suite and have found that I only have one bar of reception. My cell phone is my only phone, and I do not have a land line. Is there any way to boost the cell reception?

Resolved! High Speed Internet · device registration

Hello, I have a small warehouse outside of Calgary. My brother-in-law offered to install a second router so that my employees could have internet in the break room. I purchased a switch and a second router. It worked great until I started bringing my...

Randy by • Helpful Neighbour
  • 3814 Views
  • 1 replies
  • 0 kudos

Resolved! Slow speed

I have been a long time Business client and I love TELUS, but at times I feel my internet should be running faster than it is. Besides performing a speed test, what else should I be checking for?

Randy by • Helpful Neighbour
  • 8894 Views
  • 3 replies
  • 0 kudos

Resolved! TELUS is my only option

Internet is critical for the function of my business. As far as I know, TELUS is the only provider in my area. What recommendations could you give to minimize my downtime and impact to my business?

Randy by • Helpful Neighbour
  • 3449 Views
  • 1 replies
  • 0 kudos
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