I am a TELUS business client who uses your backup solutions. I am going
out of town and would like to know if I can access my files during my
business trip?
I have a business and rely heavily on your VM service. I routinely get
lost in your VM menu. It probably has more to do with my ADHD than
anything else. I was wondering if someone could post a pdf of the flow
chart. It would make my life a lot easier...
I recently jumped into the world of Ecommerce. I had been using TELUS
for hosting for over a year. My question is concerning the registration
of my domain name. I was expecting to have to renew it when my first
year elapsed. It renewed on it’s own an...
I upgraded to static IP, since I needed to set up a VPN to our head
office. I set my router to static and entered all the variables. It
worked for a little while and stopped. I verified that the IP did not
change. I am continually unplugging and plug...
I got a call from TELUS informing me of an upcoming network upgrade. I
was sent an email with a list of pre-assigned IPs which I forwarded to
my IT person who seemed happy enough to have gotten it. All this is a
little over my head. Why do I need a n...
Since changing payment providers, I have not been able to take people’s
money. This is impacting my business. I am being told that the issue is
with TELUS blocking us from using port 443. A friend of mine recommended
upgrading to a static IP so that ...
Since my office was renovated the DSL light on my modem regularly goes
out. What can I do before calling TELUS? I don't know if this helps, but
there seems to be a correlation between the loss of connection and the
times I get or send a fax.
I run a small accounting firm out of Red Deer. Month end we send lots of
big files to our clients. It seems we have connectivity issues only
around that time. I was on a very basic plan, so I upgraded from 3/1
to15/1. The internet is surprisingly fas...
I had a router plugged into my modem. It only allowed 4 computers to
plug in. I am not a big fan of wireless and want to keep everything
wired. I bought a 12 port switch on eBay. I figure 12 is better than 4.
After connecting the switch, I cannot plu...
I have had vandalism to my business after hours. I called a company to
install security cameras. An agent at TELUS and the security company
both told me I would have to get static IP. Why? What is the difference?
