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Your SmartHome Security services have not yet been linked
I have an upcoming service appointment and was advised by email to download the smarthome app. Whenever I attempt to login to my account through this app, I get the "Your SmartHome Security services ...
Hello, sorry about that. This is a known issue with new profiles in the system backend that we've seen from time to time. Give our SmartHome Security team a shout at 1-855-255-8828 and advise them of the error you're receiving and they'll be able to straighten things out for you.
A-B
Community Manager
Community ManagerHello, sorry about that. This is a known issue with new profiles in the system backend that we've seen from time to time. Give our SmartHome Security team a shout at 1-855-255-8828 and advise them of the error you're receiving and they'll be able to straighten things out for you.
I have spent over 2 hours on the phone to be put on hold 40 minutes later hang up and call again you are closed -- 8pm. Great service from TELUS! NOT IMPRESSED!
