Forum Discussion
thatboikryz
9 months agoNeighbour
Telus Security login
Hello, we recently switched to telus security and we are having trouble logging in to the mobile app, we were with vivint before and the way that worked is there was 1 master account that can send in...
TELUS_Support
Official Support Team
9 months agoYou can add multiple users to your system without sharing the master account. To do this, log in to the TELUS SmartHome Security web portal, navigate to Users, and select Add User. Ensure each user has their own email and set the appropriate permissions. If invite emails aren't being received, check the spam/junk folder or try resending the invite. If issues persist, we recommend reaching out to our support team for further assistance.