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DS256's avatar
DS256
Friendly Neighbour
2 years ago

Security (ADT) Upgrades Required Due to 3G Going Away

I have received at least 2 registered letters and more than half a dozen calls on the need to upgrade my old ADT solution because cellular 3G is going away.   I keep getting calls despite the follo...
DS256's avatar
DS256
Friendly Neighbour
2 years ago
ExTelis wrote:

Suspect telus is trying to get all the old ADT systems off their system, so what better time !

I never considered that ExTelis. Makes sense since they said mine can't be upgraded. That seemed surprising to me since the 3G backup is it's own box leading to an antennae in my garage.

ExTelis's avatar
ExTelis
Organizer
2 years ago

Of course !

They want (I suspect) everyone on the same platform hardware wise.

"Smart Security" with batteries that die in the motion sensors...

For what I have here..motions, doors, a T rep said nothing they currently offer can match all the motions and zones, number wise. That was 1.5 years ago. Let's see if the "Community Mgr" can come up with a solution that pleases YOU the customer some day.... KEEP us all posted !!!!! ðŸ˜ŠðŸ˜‰

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Unfortunately your suspicion is not correct. If you're having issues with your SmartHome Security system, feel free to reach out to the team directly or let me know if I can be of any assistance and I'll do what I can.

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