Forum Discussion
Monitoring Centre never calling for alarm triggers
We just switched from Bell Smart Home monitoring to Telus and I could not be more unimpressed. So far we’ve had a few triggers by accidentally opening the doors without disarming, also my dog barking...
What time has to elapse before Telus will call us?
The alarm went off a couple of times now (disarmed in 10-20sec) and no one ever called us, how can I make sure this is working?
I can only tell you there most be 50 posts similar to yours.
It does appear that if you turn off the alarm within x number of minutes they ignore.
