Forum Discussion

ckfindling's avatar
ckfindling
Neighbour
2 months ago

Doorbell Recording Settings Need Reset

My new doorbell occasionally records 90 seconds of nothing, but then records only 12-15 seconds of actual activity right in front of house. Can someone check the settings remotely?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hello ckfindling, were you able to contact our home security team in order to get assistance with your doorbell settings ? 1-855-255-8828 and let us know if they can assist you.