Forum Discussion
Dalyha
1 year agoAdvisor
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
- 1 year ago
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
Cattree
1 year agoNeighbour
That's great LindyLou! I think I'll call this weekend and see what happens. I'm not sure what happened to @TELUS_Support but they seem to have vacated here and don't seem to be replying anymore or helping customers.
Funny thing, I sent a message to Telus via X.com and they said 'they are aligning their program with other points programs like Nordstrom as it is what the industry is doing" and then Telus asked if I wanted them to check how many rewards points I have in my account.
TELUS_Support
Official Support Team
1 year agoHello! We haven't vacated anything. We'll send you a private message to discuss further!