Forum Discussion
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
TELUS_Support
Official Support Team
Official Support TeamHello. What can we do for you?
Hello, I'd like to get credits for my points. I wasn't aware that there's an expiration date for the points. Please help.
- Yes you can
Hi, can you send me a PM regarding missing points?
I'm here, please send me the link. Thank you.
- TELUS_Support
Hello. We can take a look in to this for you, to see what we can do in terms of compensation. We'd need to verify your account first (the same as if you were to call in). We verify here by having you log in to a secure one-time verification link with your MyTELUS credentials. Let us know when you're around and we can send over a link.
- TELUS_Support
We can take a look to see what we can do. We'll send you a private message to discuss further.
