Forum Discussion
Solved
Mobile Plan - Negotiating in Bad Faith
I recently negotiated plans for two cell phones, a smart watch and tablet. I was told the plans for the watch and IPad would not show up on my account until the phones were activated. I activated m...
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TELUS_Support
Official Support Team
Official Support TeamWe'll go ahead and send you a DM so we can gather more details.
Thanks - but what is a DM?
- TELUS_Support
We've gone ahead and sent you a direct message on here.
It is now Wednesday the following week, and while I think I have made progress, I am still waiting to st up an account as was agreed to for my IPad. To start I need a SIM card that has been supposedly ordered but have I have no confirmation that it has been shipped.
The woman I spoke to last was extremely helpful. And seem to know more about Telus’s options than the others I spoke to. In summary, patiently waiting.
- TELUS_Support
Thanks for the update Resolve and keep us posted!
