Forum Discussion
sAkitulo2025
28 days agoFriendly Neighbour
I am locked out from my account and not able to log in
Unable to access My Telus (unable to login), my account has been locked.
sAkitulo2025
28 days agoFriendly Neighbour
I get the message “Something went wrong. Unfortunately we aren’t able to access your account information. Please check your internet connection or try again later. “
FuzzyLogic
Community Power User
28 days agoI've occaisionally seen this and when I try again later (next day) it works.
It's possible Telus was doing something on their end that was causing the issue.