Forum Discussion

Marshalltheman's avatar
5 years ago
Solved

I keep getting calls

I keep getting calls from 888 811 2323. There will be a few seconds of silence, sometimes I say hello? I never get an answer but they quickly hang up. I tried calling the number and it was Telus suppo...
  • WestCoasterBC's avatar
    5 years ago

    Calls are likely not who they appear from, as numbers can be spoofed (faked). Usually when tax time rolls around the scammers are out in full force. 

     

    You can log into your MyTelus account. Click on the home phone menu above and enable call control. You can have a select approved list of phone numbers, that will let your phone ring instantly. If the number is not on the list. They will have to challenge and press a number to let the call through.

     

    The vast majority are auto dialers which will fail and your phone will never ring for these calls. As it requires human interaction.

     

    You can learn more about Call Control here.