Forum Discussion

pancake's avatar
pancake
Neighbour
2 days ago

Credit after cancelling service

Hi, just wonder if anyone can tell me after I cancelled the mobility service, I have a credit of $46. When and how will I receive the credit? Do I have to call Telus or Telus will credit it back to my auto payment credit card?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi pancake - For leftover remaining credits, they are usually sent to you in the mail in around 3 weeks or so!