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Stuck345's avatar
Stuck345
Neighbour
2 years ago

Wifi boosters not working, tried everything

I have two boosters and have tried for MONTHS and MONTHS to re-attach them and no success.  I have the disc shape boosters.  It only came with one ethernet cable.  The problem is my app doesnt respon...
Stuck345's avatar
Stuck345
Neighbour
2 years ago

I have the app and have tried many many times to add them.  I am able to get as far as connecting one booster but then the app will not proceed to the next step.  It only proceeded once, but when I tried adding the 2nd, it wouldn't connect. I started over so many times but now, nothing will connect in the app.  I did delete the app and reinstalled and it's still the same.

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

We will send you a private message to help further

  • Mickin's avatar
    Mickin
    Neighbour
    2 years ago

    I have the exact problem. Been trying since September to get reconnected. 

     

    Any advice?

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