Forum Discussion
Wifi boosters not working, tried everything
I have two boosters and have tried for MONTHS and MONTHS to re-attach them and no success. I have the disc shape boosters. It only came with one ethernet cable. The problem is my app doesnt respon...
TELUS_Support
Official Support Team
Official Support TeamHi Stuck345 - please download the TELUS Connect app. There you can tap on the + sign at the top and add your Boost Wi-fi.
Cable-wise, I assume you have a T3200. Plug your Boost Wi-fi to the T3200 to any available LAN ports. Once that's done, continue through the Connect app.
I have the app and have tried many many times to add them. I am able to get as far as connecting one booster but then the app will not proceed to the next step. It only proceeded once, but when I tried adding the 2nd, it wouldn't connect. I started over so many times but now, nothing will connect in the app. I did delete the app and reinstalled and it's still the same.
- TELUS_Support
We will send you a private message to help further
I have the exact problem. Been trying since September to get reconnected.
Any advice?
