Forum Discussion
Upgraded but no speed increase
Hello, I just upgraded my internet from 25 to 250 and I ran a speed test before/after the upgrade. It's been over 24 hours since the upgrade and the speed has not increased at all. I already rebooted...
Thanks I just tried ethernet and it's a lot faster. 31 for wifi and 260 for hardwired.
What can I do to bring up the wifi speed?
Thanks again.
A-B
Community Manager
Community ManagerWi-Fi can definitely be impacted by a number of things such as interference from other nearby signals, distance from device to router, etc. We have a support page HERE that has tips or as was mentioned, you can reach out to us at our social media channels or get in touch with our Tech Support team so they can connect through the network and run some troubleshooting!
