Forum Discussion
barlovv
2 months agoOrganizer
Update service address
Honestly posting this here because I’ve received better customer support in this forum than in the official chat or phone. i need to update my service address, I don’t need an installer, and just...
FuzzyLogic
Community Power User
2 months agoI'm not sure what you mean by service address but much of the information for your Telus account can be found and changed when you login to My Telus and select My Profile.
barlovv
2 months agoOrganizer
So I’m on rural internet and the internet service address has to match the gps location. I’ve been told as well that the service and billing address need to be changed separately
- TELUS_Support2 months ago
Official Support Team
You’ll need to give our team a call so we can update both properly on your account. They’ll make sure everything is aligned for your setup.
- barlovv2 months agoOrganizer
I have cancelled my TELUS services