Forum Discussion

redtide's avatar
redtide
Neighbour
2 years ago

Unable to manage Optik TV

I've been trying to change my tv plan for days. have logged onto all forms of the app (IOS, Android and Windows) and all I get is this.    "Looks like something went wrong. Please Try Again"   Af...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
11 months ago

Hey JackWest - The way to change your theme packs is to go Here and tap on I am an existing client - this will allow you to log in to your My TELUS account 

Mackie's avatar
Mackie
Friendly Neighbour
11 months ago

There’s no link in your “Here” 

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    11 months ago

    Should be fixed now. Sorry about that

    • Mackie's avatar
      Mackie
      Friendly Neighbour
      11 months ago

      Still no link

    • 1976's avatar
      1976
      Friendly Neighbour
      11 months ago

      I do not understand. I have same problem but no solution!

       

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