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Relaxocet's avatar
Relaxocet
Neighbour
3 days ago

UFC on SPORTSNET

I've been skunked trying to watch the UFC.  First I subscribed to Paramount but Sportsnet holds the rights in Canada.

Fair enough, I changed one of my premium channels to Sportsnet to watch the UFC. Every event tells me I'm not subscribed and the guide shows no events on the Sportsnet stations I get.

WTF?  Why?  What needs to be done to get the UFC on Telus?

4 Replies

  • Overview

    Billing

    Optik TV

    Internet

    Home phone

    My profile

    Offers

    This what I have on my menu bar, contrary to the help article.

     

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Sorry to hear you're having those issues Relaxocet. We'll send you a private message to check on this

  • When I log in, I don't have subscriptions on my menu bar.  Your help article doesn't reflect what I see when logged on. I can watch it on the app so I am obviously in their system, but what about on the TV?

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Can you try logging into your My TELUS account and ensure you activated the Sportsnet Plus or Sports Theme Pack. There's a helpful guide at https://www.telus.com/en/support/article/sportsnet-plus-subscriptions-telus that might help too.