Forum Discussion
ODAWG27
6 months agoAdvisor
Sportsnet 4k
Noticed today (June 5) that the colours on Sportsnet 4k are over saturated. The colours on both the hd channel and the 4k channel are different.
39 Replies
- DeritNeighbour
It's the home games that are broadcast in 4K from Roger's Center. The reds are very saturated and the players look like they have sunburns and the dirt looks orange. The road games are fine and look normal so it has to be something on Roger's end with their cameras...
- E-RocNeighbour
HD:
4K:
- JoeyTomatoeNeighbour
I'm noticing the same issue with Jay home games on SNET 4K. The reds and blues look terrible. Someone's been messing with the settings!!
- ODAWG27Advisor
Ya there's an issue on both the 4k channels and the hd channels with the colour space.
- ODAWG27Advisor
Again for the most part the channel was fixed...but now it's over saturated...again.....ugh rogers and/or Telus fix please....
- TELUS_Support
Official Support Team
Thanks for flagging. We'll let our Optik team know.
- ODAWG27Advisor
Thanks...it might be fine...might just be my eyes ...looks slightly better than earlier, but would appreciate the check to see
- ODAWG27Advisor
Seems to have been fixed
- ODAWG27Advisor
Rogers tells me that the channels are fine on there end......but again there is an issue with channels 920/921...
- TELUS_Support
Official Support Team
There are a number of factors in play depending on the individual dynamic range setting, upconversion features, etc. We're fairly certain the problem is originating with Rogers as the feed is being upconverted to 4K. Our Optik team has already reached out to their engineering team for more info, and we'll provide updates when we get them.
- TheLastEliteOrganizer
I also noticed the same thing. The HD Sportsnet channels have the correct color amount.
- ODAWG27Advisor
Edit: Ya the 4k channel, the colours are faded
- TELUS_Support
Official Support Team
Usually audio/video issues on a particular channel are broadcaster based. Are you seeing this on any other channels, including 4K ones?
- ODAWG27Advisor
Channels 920/921 the colours are faded...the colours look different than the hd channels.....it's on my other tv, so it's not my hdmi cord or anything...again, don't know if it's Telus or Rogers where the problem lies.