Forum Discussion
YYC123
8 months agoNeighbour
TV Signal lost - new PVR, but extender to blame
I was on the phone with tech support on Wednesday for an hour after losing signal on my pvr, we did all the troubleshooting and then a replacement pvr was sent. (This is the old equipment) I instal...
TELUS_Support
Official Support Team
7 months agoThat is odd, I wonder if the ethernet cable you replaced was faulty or damaged. Did you try testing the ethernet cable that was causing freezing/connectivity issues with other devices to confirm?