Forum Discussion
Percy
3 years agoFriendly Neighbour
Things I miss and things going wrong
Went to play a recording and it is not playing though others are.This has happened before. Also one day went to play a recording and they were all gone, like some concerts I had recorded, not happy....
Percy
3 years agoFriendly Neighbour
Hi
I see no voice activation, or microphone button on the new telus remote like we had on the shaw remote and when we had telus installed the person said we had to wait to receive our echo dot and sync that. so seems like we are needing to get an echo dot for each room tv in? Also right now I am having to yell to living room alexa to turn off my bedroom light...
buckycat
3 years agoRockstar
You probably don’t have the latest Telus equipment that is why you don’t have voice activation.
- Percy3 years agoFriendly NeighbourOkay thanks for taking the time to answer! Pretty sad considering we just signed up a month and a half ago!
- buckycat3 years agoRockstar
The new equipment came out about two weeks ago. You wlill have to wait until Telus rolls it out to existing customers.
https://forum.telus.com/t5/Optik-TV/Cloud-pvr-New-Customer-Only/td-p/133898
https://forum.telus.com/t5/Optik-TV/Cloud-PVR-equipment/td-p/134141
- Percy3 years agoFriendly NeighbourThank you! Trying to find it online...no luck but will phone and see what can be done. Thanks again!
- Percy3 years agoFriendly NeighbourI looked it up and it seems we have the latest remote, but have to use Alexa echo dot for voice command...not the remote and there is no mic button. So I can't use voice for the other tv's in the house without getting the echo dot...(first world problems) Am I missing something? Can you just talk to the tv...talk into the remote...or have to get the echo dot for every room?