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The server “imap.telus.net” refused to allow a connection
The server “imap.telus.net” refused to allow a connection on the default ports. I get this message when configuring my Telus email on a new Mac Studio Ventura 13.0.1
Solved it. Turns out it is a setting called 'Allow less secure apps" inside gmail that you need to enable for it to work with outlook again!
https://gmail-and-yahoo-tips.blogspot.com/2016/02/outlook-asking-for-password-gmail.html
mojeff67 Wrote: The server “imap.telus.net” refused to allow a connection on the default ports.
In your email client, make sure your IMAP settings match the information below:
- Incoming mail server:
- imap.gmail.com
- Requires SSL: Yes
- Port: 993
- Outgoing mail server (SMTP)
- Requires SSL: Yes
- Requires TLS: Yes (if available)
- Requires authentication: Yes
- Port for SSL: 465
- Port for TLS/STARTTLS: 587
Just a confirmation of the settings for you... Cheers...
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
it worked on Mojave. I set up another account using "other" and entered the password that the account created via Google also used and it worked. However the Google created version remains offline. I am not sure what happened that the Google version stopped working, AND Telus tech support also did NOT know. I spent a number of hours while they tried to sort out the problem, that this suggestion fixed. Thank you!
- Confirmed the settings while difficult in Mac mail as the Telus mail is configured through gmail and does not show the settings.
- Nighthawk
Community Power User
The problem is that Mail is configured through Gmail and not set up as a non-Gmail account. Gmail and the enterprise type of mail service Telus has through Google aren't exactly the same. I don't have Ventura yet but under the previous version of Mail, if you go to add a new account, choose Other mail account, instead of Gmail, that will give you the ability to customize the server settings.
