Forum Discussion
Telus TV Mini
Received the new Telus digital device and was impressed with the quick delivery and liked the fact all would be in one box. That soon ended. The remote would not turn on the TV as the old one did. Ha...
My TV keeps freezing. The solution to that seems to be to rewind a few seconds, then the video and audio will restart. I had a complete loss of video 7 times, but the audio remained; changing channels did not fix the problem. I do not like the new remote; it is quite confusing. Why did they not colour the command ring encircling the OK button like it was on the old remote? Other than the improvement of the screen colour, I am very disappointed.
TELUS_Support
Official Support Team
Official Support TeamWe'll forward the feedback to our product team so we'll send you a private message to collect some info but curiously, do you generally leave the device on at all times (even when you turn your tv off)? The device has 2GB of RAM so it's cache, over time, can affect performance if it's not periodically cleared (by shutting it down).
