Forum Discussion
docchizz
1 year agoOrganizer
Telus Tv+ doesn't work anymore on any platform for my account
Hello, I have been with Telus TV from the very beginning in 2010. Back then it was $10 a month promo for their subscription. One of the best features that came out was Optik Tv on the go. With thi...
Rocky3
1 year agoGuardian
This is not a solution, it is a cop out
docchizz
1 year agoOrganizer
Awesome. Apparently your profile wasn't synced in the system; so it was essentially a reboot of your profile in the channel system to ensure that the channels made available matched what you're subscribed to / billed for. Very sorry for the inconvenience of this, and the time it took to correct the issue.
That is how they fixed it.
- Rocky31 year agoGuardian
This is the resolution, not what was reported as resolved.
Apparently your profile wasn't synced in the system; so it was essentially a reboot of your profile in the channel system to ensure that the channels made available matched what you're subscribed to / billed for. Very sorry for the inconvenience of this, and the time it took to correct the issue
Thanks