Forum Discussion
docchizz
2 years agoHelpful Neighbour
Telus Tv+ doesn't work anymore on any platform for my account
Hello, I have been with Telus TV from the very beginning in 2010. Back then it was $10 a month promo for their subscription. One of the best features that came out was Optik Tv on the go. With thi...
- 2 years ago
That's definitely odd. There are a few 'in home only' channels that have rules in place dictating that you'd have to be at home on your own Wi-Fi (i.e. ABC, FOX, HBO Canada, etc.) but that list is obviously far smaller than the channels that should be available anywhere, including the SportsNet package. Your best bet would probably be to reach out to our Tech Support team so they could investigate this for you. Alternatively, you can send us a private message as well and we can get you in touch with them!
docchizz
2 years agoHelpful Neighbour
Sorry, to clarify, I have been upgrading my box when they tell me to, so it's not the same box from 2010. I've also upgraded to a optik fibre connection as their system upgraded. Regardless of the home connection. I should be able to log in to any computer and/or device and start watching live TV.
FuzzyLogic
Community Power User
2 years agoWhen do you see the error that "you are not subscribed to this channel"? Can you login to the Telus TV website and watch CBC live?