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Telus Tv+ doesn't work anymore on any platform for my account
Hello, I have been with Telus TV from the very beginning in 2010. Back then it was $10 a month promo for their subscription. One of the best features that came out was Optik Tv on the go. With thi...
That's definitely odd. There are a few 'in home only' channels that have rules in place dictating that you'd have to be at home on your own Wi-Fi (i.e. ABC, FOX, HBO Canada, etc.) but that list is obviously far smaller than the channels that should be available anywhere, including the SportsNet package. Your best bet would probably be to reach out to our Tech Support team so they could investigate this for you. Alternatively, you can send us a private message as well and we can get you in touch with them!
I have tried the website on the same computer before when I was able to watch and now that I can't. I've tried multiple laptops at different locations around my home city and same error. " you are not subscribed to this channel" No one in tech support has been able to resolve this. It was that one tech who suggested to me it's because of my account.
did you successfully log in to the app? Occasionally my auto log fails and I have to do a manual user & password.
I have no problems logging in to the app on phone and on pc.
TELUS_SupportOfficial Support Team
We may want our team to look into your account to see why this is happening...we'll send you a private message to discuss further!
