Forum Discussion
Telus Tv+ doesn't work anymore on any platform for my account
Hello, I have been with Telus TV from the very beginning in 2010. Back then it was $10 a month promo for their subscription. One of the best features that came out was Optik Tv on the go. With thi...
I have tried the website on the same computer before when I was able to watch and now that I can't. I've tried multiple laptops at different locations around my home city and same error. " you are not subscribed to this channel" No one in tech support has been able to resolve this. It was that one tech who suggested to me it's because of my account.
did you successfully log in to the app? Occasionally my auto log fails and I have to do a manual user & password.
I have no problems logging in to the app on phone and on pc.
TELUS_SupportOfficial Support Team
We may want our team to look into your account to see why this is happening...we'll send you a private message to discuss further!
