Forum Discussion
jl2997
29 days agoFriendly Neighbour
TELUS TV+ App Video Quality Issues
I'm reporting a persistent video quality issue with the TELUS TV+ app (com.telus.stbtvclient version 1.26.4.200) on both my Fire TV device and TELUS TV-24S boxes. For the past month, live TV and reco...
TELUS_Support
Official Support Team
29 days agoHi jl2997 - is this happening across all channels? I saw that you said this happens with both live TV and recordings but wanted to narrow down variables
jl2997
29 days agoFriendly Neighbour
Yes it is happening across all channels. Thanks!
- TELUS_Support27 days ago
Official Support Team
Thanks for all those details. We'll send you a PM so we can help figure this out for you.