Forum Discussion

northwinter's avatar
northwinter
Neighbour
8 months ago

Telus Service Outage App Problems

There is a problem with the mapping that TElus uses sor the Service Outage App.
It is literally impossible to have the same rural land address somewhere else in Alberta.
EAch Rural Land Address is UNIQUE to ONE Property in Alberta.
It is very important that when you type in your RURAL LAND ADDRESS on the service outage map, that a) there is ONLY ONE, and it is yours, and b) you can report a service outage (like NO DIAL tone) on the app.

If you have any questions, feel free to ask.  

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hello northwinter and thanks for your post, we'll send your message to the team and charge and keep you posted of the result.