Forum Discussion
Telus phone support telling lies?
I am moving to a new rental unit and my landlord said he spoke to Telus and they said I could transfer his Gigabit internet to my name and get a discounted rate. When I called Telus they told me I n...
Eventually. Four hours on the phone over two evenings. More lies and incompetence, and privacy violations. I have reported the privacy violations to your privacy group and they have assured me there will be an investigation. I have also requested the recordings of the calls because there is sufficient evidence therein to form the basis of a tort such that I can seek compensation for the time that was wasted and the harm caused by promises that have still not be fulfilled. If anyone else would could provide the fibre service to me I wouldn't continue using Telus.
