Forum Discussion
Telus phone support telling lies?
I am moving to a new rental unit and my landlord said he spoke to Telus and they said I could transfer his Gigabit internet to my name and get a discounted rate. When I called Telus they told me I n...
Further followup - I have now called back, with my landlord ready to be dialed in - and I have now been on hold waiting for a human to answer for over 30 minutes. Given the low cost of call center support people in Manila, why does anyone have to wait this long? Just hire more of them. I wish we could have foreign competition in this space. I recently got to deal with Orange in France and the customer support was orders of magnitude better than Telus.
A-B
Community Manager
Community ManagerHey. Were you able to get through with your landlord and get this taken care of?
