Forum Discussion
Telus Optik Core+Premium Issue
I was just offered Telus Optik Core+Premium. I selected Netflix as my premium and was told by the representative that the Premium would be the Netflix Premium (4k streaming package). But when I go t...
TELUS_Support
Official Support Team
Official Support TeamWith the Optik Core + Premium bundle, the Premium option allows you to select one streaming service. However, depending on the service and package selected, some features like the Netflix 4K Premium tier may come with an additional charge.
We recommend sending us a private message with your account details so we can review your selection and clarify what’s included in your bundle. This way, we can make sure you have the correct subscription and help avoid any unexpected fees.
Hello,
How do I send you a private message?
- TELUS_Support
Thanks, once we receive your private message we will be able to reply to it.
Hi, I submitted my info but haven't had a reply for quite some time now...
Nevermind I figured it out! Just sent one! :)
