Forum Discussion

mrskvk's avatar
mrskvk
Neighbour
11 months ago

TELUS Films & Series

I keep getting this email: "Action required: Activate your TELUS Films & Series subscription." However my account IS already activated.
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
10 months ago

Hi there, how many notifications have you received?

  • mrskvk's avatar
    mrskvk
    Neighbour
    10 months ago
    Hi there,
    After my initial activation, I received two more emails asking me to activate.
    Kate
    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      10 months ago

      There is a known issue with notifications. You will receive four notifications initially, but after that, they should stop.

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