Forum Discussion
Pradeep
1 month agoNeighbour
TELUS Cancellation Nightmare: Poor Support and No Confirmation
Extremely disappointed with the support from Telus. I contacted them to cancel my Wi-Fi service and spent nearly an hour on the phone, but the representative was unhelpful and unable to process the c...
TELUS_Support
Official Support Team
1 month agoHey Pradeep! That sounds like a rough experience with the cancellation process. We’ll need to double-check the account to see exactly what’s going on and make sure everything was handled correctly. We're sending a PM your way to look into this. Keep an eye on your inbox.