Forum Discussion
Telus and the frustrating experience I've had with them.
I've been in a uphill battle with Telus over internet for about 2 years now and I've had enough as they no longer respond to my messages and I'm not willing to contact them if nothing is changing. I'...
I live in a 40 year old neighbourhood that was built with copper of course. However, it is common to have two copper lines going to each house so you could have two different land lines with different phone numbers. My current service uses both those copper feeds to give me higher speed. I get about 80 Mbps down and 20 Mbps up. It is called a bonded modem. They basically split the data at the wire center, send half down each line, and then join the data back together in the modem at your house. I find it works well, and my Optik TV works well too. I think I can get about 4 HD channels at the same time. So, you might want to ask to see if you have two lines and if a bonded modem service could be offered.
Telus has spent this summer digging up everybody's lawn to install fiber, and I expect it will to be to my house in the next month or so. However, I can't think of any reason why I would get it, unless they offer it to me at a lower price than what I am currently paying for the bonded modem service. Currently it looks like they will want about 25% more for for fiber than what I am paying now. That is a no go for me.
RonAKA If telus will install the fiber have it put in . The selling of your house someday may depend on fiber being there..Where i live fiber was installed and sure telus reps (summer students) tried to sell the feature several times for a year. I waited a year then had them hook it up AND STAYED ON SAME 15/15 PLAN AT SAME COST. But after 6-8 months of going over data cap had it changed to 25/25 and had phone put on fiber also. I have heard of sales falling through because people needed the speed for running their work from home. The 25 plan is all the 2 of us need. I use telus satelite and we are happy with both protucts. Polecat
Yes, I have agreed to let them bring the fiber to my house and I now have the lawn ornaments in my yard to get it done. However, I can't see any reason to agree to switch from Internet 75 to Fiber. I'm paying $52 a month with unlimited data for the Internet 75, and I think Fiber would be in the $90 a month range. But, perhaps they provide some kind of a new service deal.... It will have to be pretty good to make it worth a switch.
$52 a month for internet 75 is a good deal, I believe the regular price is $90.
