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Daytonabeachflorida's avatar
Daytonabeachflorida
Friendly Neighbour
6 years ago
Solved

Telus 50 - Upload Speed Dropped from 10 Mbps to 3 Mbps.

Hi there,   I noticed on the My Wi-Fi app that my upload speed has drastically dropped. It used to average about 10Mbps but now it's at around 2-3 Mbps. My download speed, however, has remained the...
  • NFtoBC's avatar
    NFtoBC
    6 years ago

    Then I'd try reaching out to Telus again. The simplest method might be through their Facebook at www.facebook.com/telus

NFtoBC's avatar
NFtoBC
Icon for Community Power User rankCommunity Power User
6 years ago

Does restarting your router make a difference?

  • Daytonabeachflorida's avatar
    Daytonabeachflorida
    Friendly Neighbour
    6 years ago

    Unfortunately no. I've also left the router unplugged overnight hoping that it would be fully disconnected, but still no solution

    • NFtoBC's avatar
      NFtoBC
      Icon for Community Power User rankCommunity Power User
      6 years ago

      Then I'd try reaching out to Telus again. The simplest method might be through their Facebook at www.facebook.com/telus

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