Forum Discussion
Telus 21T - setting default volume higher?
I have a Telus 21T box. It recently did some firmware update after failing a few times, and is at app version 1.25.10.300 and MW 4.5.1-250811. Since then, the volume of the TV is very low. When I sw...
CLC
TELUS Team Member
TELUS Team MemberHi all,
Quick tip to set the TELUS TV digital box volume setting to max. From the TELUS remote, hit the microphone key to launchg the voice control feature and say "set volume to max". This will set the box volume setting to max while keeping your remote configuration as is and let you use your TV or audio system volume to control the output volume.
Hope this helps
I think this only works if you have set up a Google account, and not everyone wants to do that.
It would be nice if Telus could just add the device volume setting to the "display and audio" settings of device settings in the TelusTV app, so you don't have to un-pair & re-pair the remote to adjust the device's volume. It should be made easy and intuitive to adjust the device volume when it is reset after a firmware update, especially for people when they get older or have accessibility issues...
- CLC
Thank you for the suggestion. The team is currently working on preventing future firmware updates to impact the volume setting.
