Forum Discussion
Telus 21T - setting default volume higher?
I have a Telus 21T box. It recently did some firmware update after failing a few times, and is at app version 1.25.10.300 and MW 4.5.1-250811. Since then, the volume of the TV is very low. When I sw...
TELUS_Support
Official Support Team
Official Support TeamHi lmn19 - I checked with the team and they provided the following guide.
To change the remote control settings to adjust the volume of the TV Digital Box:
1. Press and hold 'Input' and 'Left' on the remote control for 3 seconds.
Green LED on the remote control should be ON
2. Press 'OK' on the remote control
White and green LED on the remote control should alternate twice.
3. Use the volume on the remote control to increase the volume.
To change the remote control back to adjusting the volume of the TV.
4. Press and hold the 'Input' and 'Right' on the remote control for 3 second
Green LED on the remote control should be ON
5. Press 'OK' on the remote control
White and green LED on the remote control should alternate twice.
Alternatively:
Press the Google Assistant button on the remote control.
Say "Set volume to max"
Please let us know if this helps
