Forum Discussion
lmn19
20 days agoFriendly Neighbour
Telus 21T - setting default volume higher?
I have a Telus 21T box. It recently did some firmware update after failing a few times, and is at app version 1.25.10.300 and MW 4.5.1-250811. Since then, the volume of the TV is very low. When I sw...
lmn19
19 days agoFriendly Neighbour
I believe that is for older Optik TV equipment. I have this remote and the volume only goes to 15 not 25.
https://www.telus.com/en/support/article/telus-tv-digital-box-remote
I also don't see any place in the app "Device settings" to control device volume. You have to unpair the remote from AV receiver, set device volume to maximum, and re-pair remote to AV receiver, which seems very poorly designed. A simple device volume control in device settings would make more sense and be easier for everyone.
But even at volume 15 the sound output is lower than the firestick volume. I was hoping they could be the same.
FuzzyLogic
Community Power User
19 days agoSorry my mistake. Here are a few articles that may help:
Telus tv 21T andriod box | TELUS Neighbourhood
Hopefully something there will get you sorted out.
- lmn1919 days agoFriendly Neighbour
They have done the same thing as I have done -- unpaired the remote and set the 21T digital box's volume as high as possible. But that volume is still a bit lower than the firestick so I was hoping for something else.