Forum Discussion
valeriemufford
3 years agoOrganizer
Switching to Prime Video randomly
I'm not sure what to do about this, but for the last 3 days, Prime Video starts randomly. We have been watching recorded shows, with no one touching the remote, and Prime Video just starts. I don't...
- 2 years ago
Hi everyone, a quick update that Amazon has deployed a fix for this issue and this is now resolved. The issue originated from a bug within the Prime Video app on handheld devices that causes random start-ups on the boxes. Please ensure you have the latest Prime Video app on the phone or tablet that you're using. If you're still experiencing this issue, please chime in and let us know. Thank you for everyone's patience while we worked with Amazon to address this issue.
SarahCorbeil
2 years agoNeighbour
It is happening to me too. Watching recorded shows suddenly it goes to Prime - the last page I watched. Doesn't even make select my profile. It has happened quote often. Very frustrating. Using my phone or not it just happens.
Kelownamission7
2 years agoNeighbour
We too have had this issue but for the last 2 weeks or so it has abated