Forum Discussion

Ludwig's avatar
Ludwig
Friendly Neighbour
10 months ago

Sound Bar Issues have Started

I have a Samsung TV and a Samsung Soundbar that have worked well together for years. Recently, however, I started receiving an ARC incompatibility message when turning on the TV, and the soundbar no ...
SuperFred's avatar
SuperFred
Icon for Community Manager rankCommunity Manager
10 months ago

Hello Ludwig , were you able to contact the TELUS support team in regards to this issue? If it's related to a firmware update I'm sure other customers will have reported a similar issue.

Ludwig's avatar
Ludwig
Friendly Neighbour
10 months ago

I replaced the Telus box with a Google TV streamer. Everything is fine again.

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