Forum Discussion
Smart HUB
Even with 3-4 LEDS of signal the internet drops out and the 'magic circle' just keeps rotating eventually just killing the connection for a random amount of time. Understand that it may have to do wi...
NFtoBC
Community Power User
Community Power UserIt’s not clear whether the Wi-Fi drops, or the cellular connection. Your iPad switching to cellular, suggests the Wi-Fi drops, and without a Wi-Fi signal, it makes the switch. Your other devices, which do not have cellular capability, of course can’t switch, and fail entirely. I suggest a bit mor exploration, to determine if it is indeed cellular signal loss, or the Wi-Fi that drops.
Running off the Smart HUB WiFi and also a TP-Link dual band router that experience the same "No internet service" fault and resetting either one or the other makes no difference nor doe recycling the power on the Smart HUB sadly...have researched this a bit and many users around here experience the same thing when cellular only volume is high; add to the fact that with Telus' Peace of Mind plan that has unlimited data a lot of folk just get their internet via their phone and the Management Policy clearly states that cellphone takes 'priority' over the Smart HUB 😣 Anyway thanks for the comeback and will just have sit an wait for PureFibre to get to the rural areas, whenever...
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