Forum Discussion

cj_rezz's avatar
cj_rezz
Neighbour
4 years ago

Slow wired speeds that regularly require T3200m to be rebooted

Hi All,   I've been struggling with this issue for a while and calling in to technical support is no help so hoping the community can help me.    Here's my current setup. 1GB fibre plan comes in ...
Nighthawk's avatar
Nighthawk
Icon for Community Power User rankCommunity Power User
4 years ago

The Alcatel ONT won't be an issue. A bridged gateway (T3200) with a third party router can be. There are many posts of users experiencing issues like that. Have you ever tried the T3200M when it was not bridged? I had a third party router connected to my not-bridged T3200M and never had any issues and I'm on gigabit also. All I had to do was make sure my router wasn't using the same IP range as the T3200 (192.168.1.x)  I'm not sure if the NH20A gateway they sent you has the same issues or not. It may.

  • cj_rezz's avatar
    cj_rezz
    Neighbour
    4 years ago
    So I tried turning off bridge mode a few days ago and yesterday the speed was back down to below 100mps. Restart the modem and back up to just under 900mps! So unfortunately that didn't help.

    Any other suggestions? Should I try the white hub modem I have on hand and see if it's better or ask for a replacement T3200m perhaps?
  • cj_rezz's avatar
    cj_rezz
    Neighbour
    4 years ago
    Thanks for your reply. Interesting, I never would have thought that not having the T3200m in bridge mode might help. Worth a shot, so I checked the google wifi and the T3200m are using different IP ranges, which they are, and turned off bridge mode. I'll report back and let you know if this fixed the slow down or not.

    --
    - CJ
Related Content