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Samrt devices under 2.4Ghz
I switch from a TM3200 to a wifi6 boost and now I amnot able to make ANY smart device to work. I tried turning off the 2networks 5Ghz (low and high). Also trying connecting to the ####Smarthome netwo...
The issue you're describing may stem from how some smart devices require a dedicated 2.4 GHz network to connect. With the Wi-Fi 6 Boost, network bands are combined under one SSID for better performance, which can cause compatibility issues for certain devices. Here are some suggestions to help resolve this:
- Many smart devices connect initially on a 2.4 GHz network. Disabling 5 GHz temporarily during setup can help. To do this:
- Access your router's settings via the My TELUS app or web portal.
- Temporarily disable the 5 GHz band, connect your devices, and then re-enable it.
Check for Compatibility Mode: Some Wi-Fi 6 routers offer compatibility or legacy modes for devices that struggle to connect. Ensure this mode is enabled.
- Create a guest network and set it to use only the 2.4 GHz band. Connect your smart devices to this network.
- Double-check the device setup process. Many smart devices have troubleshooting guides specific to network issues.
- Many smart devices connect initially on a 2.4 GHz network. Disabling 5 GHz temporarily during setup can help. To do this:
