Forum Discussion
Replacing a dead PVR box should be simple
July 23rd our PVR box (UIW8001) stopped functioning and a reboot resulting in a RED X. Use Telus automated tools to try and resolve. It detected a problem and we needed to call support. Our call to t...
Awaiting yet another callback, scheduled yesterday at 3:07 MDT for tomorrow 8:00 AM PDT. Apparently "earliest possible time". PVR has been put through the 3 reboots cycle a couple of more times, always lands the the "Registration/Activation Code" screen.
Found a different self care screen to try today Internet and Optik TV health check. All 9 checks report looks good including the "Your Optik PVR system looks good." Wonder how or why it determined that given the current state of the PVR.
