Forum Discussion
Why am i playing for pure fiber when the service isn't being delivered?
I spent the better part of 2 and a half hours on the phone last night with customer service. Initially for my "940 download/940 upload plan I've been speed testing around 200 download 100 upload. So a...
Have you tried to use a Hard line or ethernet? With the telus Wifi i had the same issue and i still do.
I have a 3G fiber but the speed on wifi is just 500 ish. :(.
- I actually did a wired test and it was on par with the wireless, when wired should always be substantially better
- It is noteworthy that i have the black mod3m from telus and on the phone the guy upgraded me to the new white one i think it is at no cost as a way to see if it improves or status the same and also gave me a small credit on my bill. So Telus is trying. But like i said. Paying for a service, you expect to get that service. Will update in a few days when the new modem comes in
