Forum Discussion
Optik-Kate
TELUS Team Member
3 years agoTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
TELUS_Support
Official Support Team
10 months agoThanks. We've forwarded your info off to our team, and will advise when we hear back.
RCrow
10 months agoOrganizer
I thought I would add my $0.02...
Previously I lived in a rural location with Shaw Direct. I could go into a recording and set the time before and after to record a program. I could set football games to record 30 minutes after incase the game went into overtime.
I realize that would be a bit of work to add to the Telus box but even if recordings start exactly 1 minute before and 1 minute after the show time would be a good temporary fix.
- Optikal_Speak10 months agoLeader
Another recording gremlin... Unbelievable!
I have a series recording for Pat McAfee Show on TSN 901. It's often preempted by other sports events. Yet occasionally it broadcasts on another channel TSN 904.
Would be convenient (asking too much?) for it to record on "any channel" (ala "anytime once per day").
And to add to the frustration (madness) when you try manually setting a one time record on the alternate channel (i.e outside the Scheduled Series Reording) it responds 'Recording cannot be set"
Brutal!
- Rocky310 months agoGuardian
I see you get duplicates recoding on the same day as well. Yes I have found many reruns are treated as first run.
Now just checking scheduled and recorded Tracker just started with one recorded show of new season. Is this a spring break delay and it shows no scheduled in next 12 days. We shall see
Other shows as well
- Optikal_Speak10 months agoLeader
- Optikal_Speak10 months agoLeader
Managing recordings is the least concern at this point.
From my perspective, not the least bit interested in recording reruns neither.
Having the function to choose the option is fine.
The fact is the option to choose
- first run only
does not work. When selected it doesn't recognize the program's schedule whether it's daily or weekly broadcast.
Requires one to default to the
- first run and reruns
hence, adds to the cleanup maintenance and more specifically eats up unnecessary storage space.
- Optikal_Speak10 months agoLeader
Unfortunately, one minute pre/post recording will not cut it for a lot of programs.
- Pete116110 months agoOrganizer
While on the topic on every other PVR I have previously used there is always the option to select how many recordings to keep. Because I normally record news type programs I only want to keep the latest episode. I have found that once the number of recordings gets too large it slows down bringing up the recording list on the Apple TV. Before there was the option to delete multiple recordings I had 150 episodes of some shows. I would imagine this takes up a lot of space on the Telus side as well. I now go and delete recordings every few days but this is kind of a pain - it would be much easier to have the cloud PVR limit the recordings to a user specific amount. Thanks
- TELUS_Support10 months ago
Official Support Team
Additionally, on the new Optik platform live sporting events are auto extended already (60 minutes for all live sports events, 90 minutes for tennis).
- TELUS_Support10 months ago
Official Support Team
Thanks for the feedback. We'll pass it on to our Optik team for sure.