Forum Discussion

Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
3 years ago

TELUS TV Feature Updates - Ongoing

Dear Neighbours,    We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Optikal_Speak's avatar
Optikal_Speak
Leader
11 months ago

For further clarification, are updates for the 21T Digital service released universally across the Telus network or are they released based on a some sort of regional time delay?

Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
11 months ago

Not released universally, instead, we have a two-week rollout schedule for every release to reach all devices and platforms.

  • Montell's avatar
    Montell
    Advocate
    10 months ago

    Hoping to get this soon on android tv, still no update showing up on my nvidia shield.

     

    Also strangely a recording of a documentary channel i made last night just vanished for some unknown reason.

    • Montell's avatar
      Montell
      Advocate
      10 months ago

      Still not seeing the latest January update on Android tv Nvidia shield....

      • Rocky3's avatar
        Rocky3
        Guardian
        10 months ago

        as was explained by Telus Support human in another thread they push out a small updates using the same previous tag. That is why we do not see them. Beta tests that may stick or be recalled.

         

        Come to think about it Microsoft appears to be doing the same as my computers are doing updates during hours of known operation and the only reason I am aware is it interferes with some network activities requiring a reboot.

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      10 months ago

      Hey Montell - Can we please have the channel and time of the recording that disappeared? We'll send this off for investigation

      • Montell's avatar
        Montell
        Advocate
        10 months ago

        I believe it was documentary channel Wednesday hitlers engineers...

         

        I went back and the catch up icon was available for one but the program crashed a little ways in, said check my Internet connection. Has happened before on some recordings/catch up. Everything else is working fine. But the recording was their Wednesday evening then vanished and as mentioned using catch-up it crashed. Not a new issue though sadly.

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