Forum Discussion
tcollier
6 months agoFriendly Neighbour
Scheduled Service Calls
Can someone please help me understand why 2 scheduled service calls with Telus cannot be followed up on? I have been waiting for a scheduled return call with a 45 minute window twice to no avail. Not...
TELUS_Support
Official Support Team
6 months agoDefinitely not the experience we want for our customers. Did you receive a callback from our team yet?
tcollier
6 months agoFriendly Neighbour
No I have not
- TELUS_Support6 months ago
Official Support Team
We can investigate for sure. We'll send you a private message to gather your info and take a look.
- tcollier6 months agoFriendly NeighbourOK thank you.